Questions people actually ask

Here, a website costs €500, €750 or €1,000: one payment, agreed before anything starts.

Elsewhere in Malta the honest answer is “it depends”, because most studios quote per project. A traditional agency here typically lands between €3,000 and €8,000. Freelancers range from €500 to €2,500, usually without a clear scope. Nobody publishes numbers, which is exactly why the question keeps getting asked.

We publish ours, and the price depends on what the website needs to do rather than how many pages it has.

Starter, €500: a custom design, set up to be found on Google, with a contact form and WhatsApp. This is the landing page or one-pager with one clear thing you want people to do.

Business, €750: everything in Starter, plus a built-in editor so you can change the words and photos yourself, and a blog or news section. This is for sites you update often.

Custom, €1,000: everything in Business, plus customer logins, a portal where they see their own bookings, orders and messages, booking or online ordering, a product catalogue with live search, and links to whatever systems you already use. This is for webshops, member sites and platforms.

If your project genuinely doesn’t fit inside Custom, you get a fixed quote before we start, not an hourly meter.

Then you get your money back. That’s the whole guarantee.

If the website isn’t what you wanted and we can’t put it right, say so and you’re refunded. No arguing about how many hours went in, no “but you approved the design”. If you’re not happy with what you ended up with, you shouldn’t be paying for it.

Once it’s live, it’s live, and the guarantee no longer applies. But don’t worry: we don’t press the live button without your OK first.

It’s worth saying why this exists. You’re being asked to pay a few hundred euro upfront to someone you found on Google, for something you can’t see yet. The guarantee is how that stops being a risk you carry alone.

Different overheads, not different craft.

An agency quote carries an office in Sliema, account managers, project managers, a sales team and a designer who has to bill through all of it. You’re paying for the structure as much as the website.

Here there is no office and no account manager. You talk to the person who builds the site. And the components (the layouts, the forms, the speed work, the SEO groundwork) are reused across projects, so each new site starts from a solid system instead of a blank page.

What you don’t get for €750 is a twelve-person team, a brand strategy workshop, or a six-week discovery phase. If you need those, an agency is the right call and we’ll say so.

They can, and for some businesses that’s genuinely the right answer.

But look at the real cost. Wix runs about €10–€30 a month forever, which is the same ballpark as a care plan, except the building, the updating, the SEO setup and the fixing are all your weekend. And the result usually looks like a Wix template, because it is one.

Here it’s custom and it’s built to load fast. When something needs changing, you either edit it yourself (the Business package comes with an editor made for your site, not a builder you have to learn) or you send a WhatsApp and it’s done.

If you enjoy doing it yourself, do it yourself. If you’d rather run your business, that’s what we’re for.

A Facebook page is rented ground. The rules, the reach and the layout belong to someone else, and they change without asking you.

More practically: when someone wants your opening hours, your prices or your menu, they Google you. What comes back is the first impression you get: a proper website with the answers, or a page where the latest post is from March.

Keep the Facebook page. It’s good for regulars and for showing you’re alive. But own the thing people find when they search.

Prices on this site are shown including VAT where it applies, so the number you read is the number you pay. Malta’s standard VAT rate is 18%.

You get a proper invoice for the build and a monthly invoice for the care plan, both fine for your accountant.

One to three weeks from our first coffee, for most websites.

Roughly: we meet and talk, you get a design to look at within the first week, then a working site you can click through. When you’re happy, it goes live.

The part that decides the pace is content: your text, your photos, your menu. If those are ready when we start, a week is doable. If they’re not, we’ll help, and it takes a little longer. Nobody gets rushed.

We meet. Your shop, your site, a café, anywhere in Malta. And the coffee’s on us.

The first conversation is the one that decides whether the website is any good, and it goes much better face to face than over a form. After that, WhatsApp handles most things, and we meet again whenever it’s easier than typing.

If you’d genuinely rather do everything remotely, that’s fine too. It’s your project.

No. That’s the entire point of the care plan.

You never touch a domain registrar, a hosting control panel, an SSL certificate or a software update. There is no dashboard you have to learn. When you want something changed, you send a message describing it in normal words and it gets changed.

If you do want to edit things yourself later (a menu, a price list, opening hours), we can set that up. Most people don’t want to, and that’s the sane choice.

Less than you’d think.

An hour of your time to talk. Your logo if you have one. Whatever photos you already have. Phone photos of your actual business beat stock photography every time. A rough idea of what you want people to do when they land on the site: call, book, order, visit.

If you don’t have text written, don’t write it badly under pressure. Tell us what you’d say to a customer standing in front of you, and we’ll write from that.

We write the words with you. You talk, we draft, you correct the bits that aren’t how you’d say it. That’s included.

Photo editing is included too: cropping, straightening, and compressing so the site stays fast. What isn’t included is a photo shoot. If your business needs proper photography, we’ll tell you honestly and can quote it separately or point you at someone good.

No catch, but here’s the honest arithmetic.

Your monthly fee covers your own domain and hosting, the maintenance that keeps them healthy (SSL certificate, daily backups, security updates, uptime monitoring) and quick fixes when you need one. A Starter or Business site is static files, which cost almost nothing to host; that’s the whole reason €15 is possible at all.

The plans differ by what your website has, not by how much help you get, and each one adds to the one before it. Care at €15 is your domain, hosting, maintenance and quick fixes. Care Plus at €30 adds email at your own domain, so you write to customers from you@yourbusiness.com instead of a Gmail address, with extra addresses like info@ and bookings@. Care Custom is €50 to €100 and adds a database, for a site that stores real things: bookings, orders, logins, a listing people can search. That one is a range because it depends on what your site runs; you get the exact number in your quote.

The plans line up with the websites. A Starter or Business site runs on Care, or Care Plus if you want the email address. A Custom build needs Care Custom, because logins and orders have to live somewhere.

Support is the same on all three. Message me and it gets sorted, quickly, whichever plan you’re on. You’re not paying for a support tier, you’re paying for what your website actually needs.

What the fee does not cover is new work: extra pages, new features, a redesign. Those are quoted upfront as a fixed price, so you always know the number before you say yes.

You cancel, and you keep your domain. That’s it.

There’s no contract term and no exit fee. Give us a month’s notice, we transfer the domain to whatever registrar you like, and we hand over your content. If you want the site files themselves to host elsewhere, you get those too.

Be ready for what leaving involves. You’ll need somewhere to host the site, the database migrated if your site runs on one, and email at your domain set up again wherever you go, plus the certificates, backups and updates the monthly fee quietly covers. None of it is impossible. It’s just yours to run from then on.

A care plan you can leave any month has to stay worth paying for every month. That’s the point.

It means the website keeps working without you thinking about it.

Concretely: your domain gets renewed before it expires (a website going dark because a €10 renewal was missed is depressingly common), the hosting stays paid and monitored, the SSL certificate keeps your site from showing a browser warning, backups run daily, and security updates get applied.

On top of that, “can you just change this” is part of every plan: the phone number, the opening hours, a price, a photo. Not a quota you spend down, and not something the cheaper plan waits longer for. You ask, it gets done.

You do. Both.

The domain is registered in your name, with you as the legal owner. We manage it so you never have to think about renewals, but it’s yours. If you leave, it goes with you.

The website content is yours outright. The underlying component system we build on stays ours, which is the reason the build costs €750 instead of €3,000. In practice this matters to almost nobody: if you leave, you leave with a working site, your domain and your content.

You get a fixed price for it before any work starts.

Bigger changes are run as small projects with their own agreed number: no hourly billing, no surprise invoices. Care plan members get priority in the schedule.

Moving up a package works the same way. If you start on Starter and later want the editor and a blog, or customer logins and online ordering, you get one fixed price for that step before anything begins.

We’re not publishing a rate card for these yet, because we’d rather quote honestly from real jobs than make numbers up. Ask, and you’ll have a price.

Every build includes the groundwork: fast loading, proper page titles and descriptions, the structured data Google reads, a sitemap, and Search Console set up so you can see what people search for.

We also set up your Google Business Profile, which for a local business in Malta is often worth more than the website’s own ranking. That profile plus reviews is what puts you in the map results.

What we won’t do is promise a number one ranking. Anyone who does is guessing. What we can say is that most business websites in Malta are slow and thin, and being neither is a real advantage.